Level 2 Certificate in Principles of Customer Service

Advertiser
Lynette Grindley
Reference
CLI-219
Categories
Free Courses, Online Courses, Short Courses
Course Types
Vocational
Study method
Online
Student Type
Adult
Training Level
Beginner, Intermediate
Duration
8-12 weeks

This flexible, online qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role.

On this course you will develop the essential knowledge of how to carry out customer service-related tasks, such as how to manage information and support events. Once you have completed the qualification, you will be able to apply your knowledge in a variety of industries and job roles.

The benefits of this course include:

  • Learn from your own home, in your own time
  • Achieve a nationally recognised level 2 qualification
  • Access to online learning and assessment materials
  • Support from a subject specialist tutor
  • Funding available – speak to one of our team for more information and to see if you are eligible