Application Support Engineer

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Hybrid working from our innovation hub at Cheadle Hulme and home  | Other
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Johnnie Johnson Housing Trust
Hybrid working from our innovation hub at Cheadle Hulme and home
£36,000 per annum
Job Type
Expiry Date
11/02/2022 00:16:00

Do you thrive in a fast-paced work environment? Do you enjoy working to tight deadlines? Do you like to make a difference? If this sounds like you, then this could be the perfect role for you.

Here at Johnnie Johnson Housing, we're now looking for an Application Support Engineer to join us.

Your challenge as our Application Support Engineer will be to develop system interfaces and data transfer solutions to allow disparate systems to work together and build controlled software solutions that assist the use of standard systems in the business. You'll deliver an efficient and effective 3rd line support to systems users across the business and lead or assist with the effective implementation of systems solutions or system changes through structured project delivery methods.

So now you've heard a bit about the role, let us tell you a bit about the team! It's important to know who you might be working with, right?

Our Team

You will report into our Head of ICT and sit within a close knit team of six. As well as providing support to the organisation, we support each other too. We work hard but we also like to have fun and you'll often find us catching up outside of work.

About You

We're looking for someone who has a professional IT qualification (HND/HNC, MCICTP/MSCSE or equivalent) and who holds an ITIL foundation certificate. With good working knowledge of programming, scripting and reporting tools (SQL, HTML, C#, VB, Powershell and Crystal Reports), you'll have experience of using SQL server suite of products and of creating and amending reports. You'll be a great communicator who puts customers at the heart of everything you do and enjoy working at pace with colleagues across the business.

Ideally, but not essentially, you'll have experience of VMWare, SAN and M365 along with some knowledge of Cloud services such as Azure, AWS or Google Cloud.

And the benefits of working for us?

We've adopted a completely agile way of working meaning you can work from home too, as long as our residents and customers are put first, we'll also give you a degree of flexibility using our 'My Lifestyle' guidelines, meaning you can attend the important things in life. So, whether you've got a gym class you'd love to attend, your child's school play or maybe it's just that you've got a new fridge being delivered, we will work with you to be flexible!

We also offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years' service (pro-rata for fixed term contracts). We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, early finishes or even a later start! There's loads more fantastic benefits too - you can find out more about these on our careers site!

About us

We are a not for profit housing association, housing over 8,000 residents across the North West, North East, Yorkshire and Derbyshire. Our vision Living Longer, Living Better is simply about helping people age well and live independently for longer.

Closing Date: 28th January 2022

Assessments / Interviews: 3rd February 2022

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