Clerical Officer

Organisation
Stockport NHS Foundation Trust
Reference
VAC-91697
Salary
£18,005 - £19,337 per annum pro rata
Job Type
Expiry Date
07/05/2021

Clerical Officer

 

NHS AfC: Band 2

Main area Cardiology
Grade NHS AfC: Band 2
Contract Permanent
Hours Part time - 20 hours per week (Possible increase to 27.5 hours per week)
Job ref 362-A-20-3098739

Site Stockport NHS Foundation Trust
Town Stockport
Salary £18,005 - £19,337 per annum pro rata
Salary period Yearly
Closing 07/05/2021 23:59

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise:  ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).  If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

Our Values:

We Care

  • About each other
  • Our patients and their families
  • The communities we serve
  • The environment
  • We support them and deliver on their promises

We Respect

  • Each other
  • Our patients and their families
  • Our partners
  • We are kind and helpful, and we expect the same in return

We Listen to

  • Each other
  • Our patients and their families
  • Our partners
  • We act and learn from what we hear

 

Job overview

An exciting opportunity has arisen for a proactive and enthusiastic individual to join the clerical team in the Medicine and Clinical Support Business Group at Stockport NHS Foundation Trust.

You will be responsible for providing a full clerical support service for the  Medicine Business Group.

 

Main duties of the job

To support the administrative functions within the Cardiology team at Stockport NHS Foundation Trust. This post will be based within the ECG Department and flexibility to work in all sections of the business group in terms of admin and reception duties

We are looking for someone to provide 20 hours per week, potentially increasing to 27.5 hours per week. If you have any queries regarding this post, please do not hesitate to contact Matt Edwards, Assistant Business Support Manager on 0161 419 4837.

Working for our organisation

Stockport NHS Foundation Trust provides hospital services for children and adults across Stockport and the High Peak, as well as community health services for Stockport, Tameside and Glossop. Stepping Hill Hospital treats over 500,000 patients per year and community health services are run across 24 sites in Stockport and 17 sites in Tameside and Glossop.

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself.

Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focussed workforce.

We are constantly improving how we work with staff and this is reflected in the awards we have been awarded, which can be viewed on our website.

Detailed job description and main responsibilities

Main Duties and Responsibilities

Scanning of referral letters to the appropriate trust systems
Retrieval of referrals and clinicians notes from the above scanning systems
To provide admin support across the departments (Respiratory, Cardiology, Diabetes) by printing work-lists off the Trust Systems
Joint team working to ensure workloads across the department/Business group are prioritised and up to date
Process referrals on the Patient Administration System
Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.
Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.
Covering the reception areas across the business group as appropriate.

If successful, this vacancy will require an standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person specification

Qualifications

Essential criteria

• Good general education (GCSE Maths and English A-C)

Desirable criteria

• NVQ / equivalent qualification in Administration
• Commitment to take on new challenges

Personal skills

Essential criteria

• Service orientated
• Excellent organisational skills
• Able to prioritise heavy workloads
• Able to communicate with all levels of people, using different methods

Knowledge

Essential criteria

• Keyboard and IT skills

Desirable criteria

• Knowledge of NHS systems, particularly PAS

Experience

Essential criteria

• Using computers / keyboard to process large volumes of work
• Working within an healthcare environment

Desirable criteria

• Working within an admin environment

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible. 

Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.

Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.