Customer Experience Partner

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Organisation
LSH Auto Mercedes Benz
Reference
VAC-436206
Location
Stockport
Salary
£19,697
Job Type
Expiry Date
30/12/2021

We have a great opportunity for a Customer Experience Partner to join our flagship dealership in Stockport.

This is a full time role working £19,697 on a fixed term contract for 12 months.

You will be:

Meeting and greeting customers and guests swiftly and efficiently in a friendly and courteous manner.
Quickly ascertain their needs, direct their query, and manage their expectations.
Taking responsibility for any customer or guest you interact with and help to move them seamlessly to the next phase of their Experience Journey. Most importantly, you’ll make them feel welcome.
Creative and driven with solid experience of delivering outstanding customer service. Automotive experience is not essential, and we actively encourage applications from other industries such as travel and hospitality.
Quickly building relationships with new customers and visitors.
An expert in designing customer journeys and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
Driving force behind our sales team ensuring 100% customer satisfaction and excellent customer service.

You will have:

Customer service skills
Good communication skills
Previous experience in a similar role

The Company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.

Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.

Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models.

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