Customer Service - Inbound

 Back to listing Salford, Stretford or Stockport (Home-Based) | Customer Service, IT & Telecoms, Sales
Organisation
Concentrix
Reference
SP0002
Location
Salford, Stretford or Stockport (Home-Based)
Salary
£8.20-8.72 per hour plus bonus
Expiry Date
09/03/2021 16:18:00

Customer Service - Inbound

Home-Based Initially

Then Office-Based in either Stockport, Salford or Stretford

SP0002

 

Do you have experience in customer service? Are you looking for your next inbound role?

We're recruiting for 18 Customer Service Executives to join our growing team - initially working from home and then based at your choice of one of our offices in either Stockport, Salford or Stetford.

 

What you'll be doing

You'll be joining our Inbound Customer Service Team. On a day-to-day basis you'll be involved with:

  • receiving incoming calls from telecoms customers
  • handling enquiries relating to either technical issues or billing queries
  • responding to complaints as required

You'll be given full training and provided with all IT equipment.

 

Who we're looking for

We'd love to hear from you if you have:

  • Excellent communication skills
  • A minimum of 6 months' customer service experience*

* You don't have to have worked in a call centre or telephone sales role before. We'd also like to hear from you if you have face-to-face customer service experience, such as from a retail or hospitality role.

 

What's on offer

This is a permanent, full-time role working 40 hours per week between 7.45am - 10pm Monday to Sunday on rotating shift patterns.

You'll receive:

  • Full training
  • All IT equipment
  • Competitive rates of pay: £8.20 per hour for under 25s and £8.72 per hour for over 25s
  • Up to £150 bonus per month

 

To Apply

Please complete the application form below and attach a copy of your CV.

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