HOMEBASE-Multi Channel Service Support (KICKSTART)

Reference
CLI-238
Sector
Location
Stockport
Salary
National Minimum Wage
Job Type
Expiry Date
30/07/2021

~~Maintaining accurate, secure, and safe C&C stock management routines to provide our customers with a simple and easy collection service. • Always look for opportunities to drive sales and customer delight on C&C, by recommending ‘Perfect Partners’. • Taking personal responsibility to protect the safety of customers, the team, and Homebase by acting and working in a safe way at all time. • Demonstrating a personal commitment to delivering great service by following the “Be Friendly & Be Helpful” principles

~~Answering all customer telephone calls and assisting with all enquiries. • Support in reviewing, picking, and processing of all Click & Collect orders within 1 hour of them being placed online. • Identification of any order related issues that may cause a customer concern. • Track all customer orders from point of order in store, through to delivery. • Contacting customers via the phone if any issues occur, such as item availability, and always look for alternative solutions to satisfy the customer’s order

Register and Apply
Log In and Apply

By submitting this form you agreed to our terms & conditions & privacy statement?

Receive updates & notifications from Stockport Jobs Match

Apply