Information and Systems Officer

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Organisation
Creative Support
Reference
VAC-445909
Location
Stockport town centre
Salary
Up to £23,317 - Starting salary will depend on experience and qualifications
Job Type
Expiry Date
09/12/2021

Information and Systems Officer

Job Reference: 51061
Posted: Tuesday 23rd November 2021
Closing Date: Thursday 9th December 2021
Up to £23,317 - Starting salary will depend on experience and qualifications 
Stockport, Greater Manchester
Full-Time 

Creative Support is an established not for profit social care company with an excellent level of achievement at rating Good with CQC (Care quality commission) supporting over 6,000 vulnerable adults. We have 30 year history of delivering high quality services.

We are looking for a competent and caring individual who is flexible and interested in carrying out a diverse and rewarding role as an Information and Systems officer at our head office in Stockport. You will work proactively with the Quality team in order to ensure information that comes into the quality team is well managed and acted on.

Two key aims for the role is to Support the Development of online information management systems and applications for processing data used in frontline care. This will require awareness of the emerging “low code/no code” market. To assist and support frontline social care services to engage in good information management and systems that lead to better service delivery. To offer customer care support and also visit services when required to ensure our services are digitally engaged.

The successful post holder will have a proven experience in information management and preferably in customer care. You would preferably have some experience of social care or a related field. You will be an excellent communicator verbally and in writing and have a high level of IT skill. You would be working within a busy and diverse head office team and offer support to our senior manager’s in dealing with some of the more complex complaints and customer feedback. You will also be responsible to log and draw reports from a range of incidents data and promote a reflective and learning culture based on the range of information we receive.

Full in role coaching and training offered. We would like to assure you that Creative Support works as a Covid safe employer with excellent infection control systems in place at our head office base and services.

If you are interested in the role and would like to discuss it further please contact Sam Priestley, Service Director on 0161 236 0829.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

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