Integration Coordinator

 Back to listing Stockport | Other
Job Type
Expiry Date

The role will involve client contact through Engagement Events to promote Working Well Work and Health Programme and focus groups. Integration Coordinators will deliver an Integration Plan in each area, including encouraging the use of the Elemental social prescription / referral platform with organisations that provide services to support client progression.


First point of contact for all local integration with specific responsibility to develop local integration plans with Local Leads
Brokering and managing relationships with Borough level referral/Social Prescription Networks
Arrange and facilitate sessions with voluntary sector organisations on the referral / social prescription platform and encouraging sign-up
Ensuring our services are transparent and report into identified local Integration Boards and helping establish a multi-agency support team approach to service integration
Managing a portfolio of external agencies and partners to ensure they provide the highest level of service for participants
Building and maintaining strong relationships with JCP, providing relevant management information to support their monitoring of both flow and eligibility
Liaising regularly with JCP Work Coaches and other referral agents (External Local Signposting Organisations) to ensure accuracy of referrals
Facilitating welcome sessions for new participants, as agreed with JCP
Provide feedback to JCP colleagues to demonstrate “good news stories” of progression and/or outcomes
Hot-desking from Public Service Hubs
Support JCP in identification of disengaged participants and undertaking activity to evaluate and respond to any trends leading to disengagement patterns.
Arranging and delivering Community Engagement Events, and supporting to deliver Disability Confident events
Arranging and facilitating focus groups with participants to drive continuous improvement
Working directly with partner organisations/ voluntary sector groups to identify and share online resources with “Digital Champions”
Proactively seek to engage services that meet the needs and barriers of our participants, with the aim of accelerating progression
Proven relationship-management skills
Oral, written and interpersonal communication (listening & attending, negotiation & assertion) within the company and externally
Ability to build strong partnerships and identify opportunities for collaboration
Strong understanding of the employment services/welfare to work philosophy and the needs and challenges of the job market for long term unemployed.
Knowledge of the labour market, wider provision and stakeholders local to the area in which you are applying


Ensure the operation complies with Ingeus’ policies relating to Information Security and Data protection, specifically to:

Protect all information assets from unauthorised access, disclosure, modification, destruction & interference
Treat the security of all information assets according to their designated information security classification
Ensure that they only access information assets that they are authorised to do so

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