Junior IT Support Technician

Job Type
Expiry Date
12/02/2021 10:39:00

Junior IT Support Technician
Up to £24,000 per annum (salary includes unsociable hours enhancement). Car provided.

Our client provides a range of transport solutions for local authorities, the public, businesses, and private individuals. This role provides day-to-day IT support in a highly technical and diverse environment, working with an established IT infrastructure. This role is to support 4 locations within a 25-mile radius of Bolton in the North West region, so you must have a full driving licence, mileage expenses will be paid.

Ideally, the successful candidate will have experience of corporate environment using Active Directory, Office 365, Remote Desktop Support, Basic Networking maintenance, Configuration of Apple & Android Devices Hardware, Microsoft Products, Adobe, Printers (MFD). This role will involve desktop, laptop and tablet support.

The hours of work will be 40 hours per week, which may include evenings and weekends as required.

Key Accountabilities

  • Provide first line support for all IT issues for staff
  • Provide support to bespoke cloud-based applications used as main operating systems across the business
  • Attend multiple sites as and when directed, including other regions
  • Install configure and deploy hardware, software, telephones, printers on site(s) (with support where necessary)
  • Upgrades of all IT systems (as directed)
  • Work towards a continued improvement of data quality throughout the organisation
  • To adhere to all IT, GDPR and other relevant group policies
  • To ensure best practice in all operations including compliance with legal and policy requirements
  • Ensure all engineering Health, Safety and Environmental policies are adhered to

Qualifications and Experience

  • A+ Comptia or equivalent support qualification (Must have)
  • Network + (desirable)
  • MCSA/Microsoft Windows 10 (desirable)
  • High level of accuracy, analysis and good attention to detail
  • Thorough, methodical, organised and process driven
  • Effective communication skills, both written and verbal with a friendly can do attitude

If you are interested in this IT Support Technician opportunity, apply now for consideration.