Start your career with MAG and Jet 2 via the Airport Academy

 

Start your career with MAG and Jet 2 via the Airport Academy – Helping Stockport jobseekers to land a promising career at Manchester Airport!

 

With many of us in need of a much needed getaway, it's no surprise that our airport terminals are getting busier. That means there's some fantastic job opportunities to be had as travel providers, airline carriers, retailers and hospitality companies are on the lookout for new staff to support peak periods over the upcoming holidays and beyond. Job roles available include:

  • Airport security
  • Check-in
  • Baggage handlers
  • Cabin Crew
  • Aircraft dispatchers
  • Engineers
  • Drivers
  • Customer service assistants
  • Receptionists
  • Retail assistants
  • Hospitality assistants

 

 

Want to find out more about working at Manchester Airport?

 

Check out our Working at Manchester Airport booklet, where you can find links to the latest vacancies and training courses taking place at the airport, as well as insight into the application process, requirements and travel options. 

Download here

 

 

 

 

Fast-Track your applications via The Airport Academy

 

The Manchester Airport Academy is an employment support centre working in conjunction with The Trafford College Group, helping jobseekers into sustainable employment in the UK’s 3rd largest airport, Manchester Airport.

They offer free pre-employment training courses for jobseekers to equip them with the necessary skills to thrive in the workplace and gain an understanding of careers in the Aviation/Travel Industry. The two weeks training covers CV and interview skills, expected behaviours in the workplace (like customer service, team building, problem solving and manual handling), as well as gaining at least one nationally recognised qualification at Level 1/2.

 

 

Attending Training at The Airport Academy

 

The Airport Academy is based at Manchester Airport, with all learning taking place in their bespoke training classrooms. This gives learners a greater understanding of the fast-paced work environment and first-hand experience in their future workplace, granted the interview upon completion is successful!

For those looking at the retail-focused training courses, the courses will take place at the Trafford Centre’s Skill Shop, providing you with insider knowledge of how the world of retail works in one of the UK’s busiest shopping centres.

 

 

Jobs at Manchester Airport

 

There are a vast number of employers within the airport, ranging from fast-food restaurants to airlines to duty-free retailers. The employers that the Airport Academy are currently supporting through their pre-employment programmes are:

 

 

MAG

 

 

Manchester Air Group is a leading UK airport group, that both owns and operates out of 3 airports; London Stansted, Manchester and East Midlands. MAG works extremely closely with The Airport Academy to fast-track proactive and customer-focused Jobseekers into vacancies in their Security team. You simply complete a short course (online or in-person) and receive a guaranteed job interview on completion. The group employs a whopping 40,000 people on site across its 3 locations, that sees over 60 million passengers every year. ­­

 

 

 

Current vacancies at MAG hiring now: 

 

  • SECURITY AMBASSADOR

 

Hourly rate of pay: £11.63

As a Security Ambassador, you will ensure all of the passengers travelling from Manchester Airport have a safe and pleasant experience. Your responsibilities throughout the day will vary from using your initiative to maintain and control queuing, assisting customers with loading their belongings onto the x-ray trays, hosting the security entrance to ensure passengers are prepared for the security checks, providing accurate information regarding our security procedures and many more exciting tasks – all with a smile on your face!

You will need to be flexible to work on a 24/7 operation which will include early morning starts, night shifts, weekends, and bank holidays. Shifts will vary in lengths so you can expect short-haul and long-haul shifts. Our contracts are available to those who want to work full time (38 hours) or part time (30 hours), however at peak times you may be required to work extra hours and at quieter times, less hours.

No previous security experience? Don’t worry – we have everything covered. A one-week training course is provided. As a Security Ambassador it is essential that you have previous experience in a face-to-face customer service role and the drive to deliver a world class service to our passengers. As the face of MAG we need our Ambassadors to have sky high personal presentation and a “can-do” attitude as part of your baggage.

Apply now

 

  • SECURITY OFFICER

 

Hourly rate of pay: £12.04 per hour which includes 22.5% shift allowance

As a Security Officer, it is your duty to be pro-active and vigilant to ensure the safety of those travelling from Manchester Airport. Your duties will differ from day-to-day, however your main responsibilities will be conducting hand searches of cabin luggages and passengers, operating high-tech security equipment such as X-ray machines and body scanners, patrolling our terminals and other security related duties. 

You will work an average of either 38 or 31 hours per week – Annualised Hours Contract. We offer a permanent annualised hours contract which means you are paid for either 38 or 31 hours a week. You will need to be flexible to work on a 24/7 operation which will include early morning starts, night shifts, weekends, and bank holidays. Shifts will vary in lengths so you can expect short-haul and long-haul shifts.

Our checks include: A Criminal Record Check, 5 years employment history and Counter Terrorism Check. You will also be required to attend a face-to-face medical appointment.

Due to the nature of our security checks. we are unable to consider any applications from candidates who have not lived in the UK for the last 3 years.

Apply here

 

 

How to Apply

 

Click on the links above to apply directly. You will need a copy of your CV and to complete a short online application form. You will then be invited to attend a Security Recruitment Training Course lasting 1 to 3 weeks with the Airport Academy (in-person or online).

Once you have completed the course, you will need to take an online test to demonstrate what you have learnt – including a spatial awareness test to show your ability to use an X-Ray machine. You will receive a guaranteed interview for the Security roles depending on your test results.

You will also be required to complete security checks, which include proof of eligibility to work in the UK, residency within the UK for the past 3 years and 5 years’ checkable history. The whole process from application to job offer if successful, usually takes around 4 weeks.

 

 

 

Jet-2

 

 

Jet 2 is a leading leisure travel group, who work closely with the Airport Academy to identify future recruits for their customer service vacancies. Jet 2 fly to over 70 destinations across Europe on their 23 based aircrafts at Manchester Airport and they pride themselves on their VIP treatment of customers, despite their affordable prices.

 

 

 

Current vacancies at Jet-2 hiring now: 

 

  • CUSTOMER HELPER

 

Hourly rate of pay: £10.71

Customer Helper - Passenger Service Agent is one of the key roles within the team – they are the first impression of our brand and provide a warm and friendly welcome to all Jet2.com and Jet2holidays customers. The role is also responsible for the check in process and ensuring the customers successfully board their flight and start their exciting Jet2journey. We love people with a natural warmth and personality who can help us to Create Memories for all of our customers.

Permanent Seasonal Contracts have a short break in between our busy Winter and Summer seasons. You can choose a contract with hours of 20 - 30 hours per week. This is a rostered role that requires shifts so flexibility will be required, however, we do have many options available.

As this role is based in an airport, it is a requirement that all successful applicants must be able to provide a full 5-year employment/education and address history, a satisfactory criminal record check and a valid photo ID.

Apply here

 

  • BAGGAGE AGENT 

 

Hourly rate of pay: £10.92 per hour (plus shift allowance)

Reporting to the Baggage Supervisor Teams, our Baggage Agent Colleagues in Manchester Airport provide essential operational support to our aircraft loading and turnaround and ensure the safe and secure transportation of hold items as our Customers get away on their Jet2holiday! Key responsibilities include: Ensuring the accurate and timely allocation of hold items to the correct aircraft, driving our airside vehicles and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements and many more. 

Our Baggage Agent positions are available on a 30 or 37.5 hour per week contract. Our permanent contracts have a short break between our busy winter and summer seasons.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo For all our airside roles candidates must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.

Apply here

 

 

How to Apply

 

Click on the links above to apply directly. You will need a copy of your CV and to complete a short online application form. You will then be invited to attend a Customer Service Recruitment Training Course lasting 2 weeks with the Airport Academy (in-person or online). This includes a 1-day introduction to life at Jet 2, where you can hear from current members of their customer service team.

On the final day of the course, you will need to take an online test to demonstrate what you have learnt and will then receive a guaranteed interview for the Customer Service or Baggage Helper roles depending on your test results.

You will also be required to complete security checks, which include proof of eligibility to work in the UK, residency within the UK for the past 3 years and 5 years’ checkable history. The whole process from application to job offer if successful, usually takes around 4 weeks.

In completing the course, you will gain at least one nationally recognised qualification ranging from Level 1 in the following topics; Employability (Entry 3), Customer Service (Entry 3), Mental Health (Level 1) and Aviation (Level 1). 

 

 

Eligibility

 

To apply for a job at Manchester Airport and enrol on a pre-employment course with the Airport Academy, you must ensure you meet the following criteria;

  • You must be 19+
  • Resident in UK for at least 3 years continually
  • Be able to supply 5-year checkable history
  • Must have 'right to work'
  • No criminal record 
  • No prior commitments during the course
  • Claiming a benefit, e.g. Universal Credit, or earn less than £19,305
  • Must have a travel plan; be realistic about start times - 24/7 operation
  • Not completed Customer Service or Employability qualifications in the last two years (if you are unsure, please speak to a member of staff about this) 

 

 

How to get there

 

There are public transport options available for those without a driving license, however do bear in mind that the hours offered may be ‘unsociable’ which could ultimately effect your planned route.

  • 199 bus from Stockport College. The 199 bus runs from 06:24 in the morning until 22:24 with an overall journey time of 20 minutes
  • 313 bus starts earlier than the 199, with its earliest bus leaving at 04:14 from Grand Central and the latest leaving at 22:31. This journey takes an average of 30 mins.

 

Manchester Air Group often host careers fairs where you can meet employers face to face and explore the different opportunities available at the airport, in the airport! View our events calendar to find the latest job fairs and events taking place in Stockport.

Click here

 

Are you interested in a career in Leisure & Tourism? Explore this sector’s career guide on our Careers Hub. Where you can find out the latest Stockport-specific labour market information, salary statistics and so much more!

Click here

 

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