Working Well: Pioneer is a personalised support offer to support you into sustainable work through employment support, upskilling and training with continued support once you’re in work.

Working Well: Pioneer offers support for up to 15 months plus optional in-work support of up to 6 months.

What support is available from Working Well: Pioneer?

You’ll receive specialist one-to-one support from a dedicated Employment Specialist, including:

  • A personalised 4-week accelerator plan
  • Access to an employer within the first 30 days on programme
  • A wide range of health-related interventions
  • Job specific CV and cover letter creation
  • Mock interviews
  • Better-off calculation
  • Access to the iWorks digital careers platform
  • National Careers Service skills and job assessments
  • Travel planning
  • Ongoing in-work support
  • Career progression and development support once in-work

Who is Working Well: Pioneer for?

If you’re currently unemployed and not required to search for work as part of Universal Credit or JSA, then Working Well: Pioneer could help you.

To be eligible for WHP, you must also:

  • Have the right to reside and enter employment in England and Wales
  • Be of working age (18+)
  • Not be on any other DWP contracted provision
  • Not have completed WHP previously
  • Not already have a job offer or be able to start work
  • Not be in any type of employment including zero hour contracts

Specialist support is also available if you are in one of the following groups:

  • People with a disability or disabilities as defined by the Equality Act 2010
  • Ex-offenders (someone who has completed a custodial sentence or a community sentence), or offender (someone who is serving a community sentence)
  • Carers and ex-carers
  • Homeless people
  • Former members of His Majesty’s (HM) Armed Forces or Armed Forces Reserves, including partners of current or former Armed Forces Personnel
  • People for whom a drug/alcohol dependency (including a history of) presents a significant barrier to employment
  • Care leavers
  • Refugees
  • Young people identified as being involved or at risk of being involved in gangs or serious violence
  • Victims of domestic abuse
  • Afghan resettlers
  • Ukrainian Evacuees

Ready to take your first step?

You can apply to join Working Well: Pioneer by:

  • Completing the ‘Join Support Offer’ form on our website at
  • Asking your local Job Centre to refer you
  • Calling the team on 0161 936 0396 or freephone number 0800 689 0965